COMTEX receives several lost items daily, including several pocket telemetry monitors.
When a lost item is received it is noted in the attached spreadsheet by our Customer Service. He/she then sends a monthly update including the spreadsheet to all Customer Committee Members and nurses for their review.
- If a telemetry monitor is marked by facility it assists in getting the monitor back to the hospital.
- If a Customer realizes an item has been lost and believes it was sent to COMTEX they should call COMTEX facility in a timely manner at (614) 453-9273.
The COMTEX employee taking the call will record the information given and communicate that information to our soiled department, who will note that the item has been misplaced. If it is found, COMTEX will contact the individual who notified us of the lost item and return it to that facility.